Refund policy

If your purchase does not arrive

We deliver it or refund you. If you paid and the product does not show up on your account, write to us and we will sort it out.

This is a translation. If it differs from the Spanish version, the Spanish version prevails.

Once delivered

Digital content is applied to your account as soon as it is delivered, so it is not refunded for a change of mind. We only refund a delivered purchase if there is a provable error, for example a double charge or a product that does not do what its description says.

What is not refunded

WildBucks already spent, products delivered correctly and purchases by accounts sanctioned for breaking the rules.

How to ask

Email overwild.net@gmail.com or reach us on Discord with your player name, the order number or receipt and what happened. Do it before opening a dispute with your bank: it is the fastest way for you.

This policy does not limit the rights your country's law grants you as a consumer.